Privacy policy
Welcome to Dawn Footwear. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.thedawnfootwear.com, place an order, or interact with us through our website, WhatsApp, email, or social media platforms.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information from customers:
Personal Information
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Postal code
- City and state
- Order history
Payment Information
Payments made through secure third-party payment gateways are processed directly by those providers. We do not store your complete debit card, credit card, or banking details on our servers.
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Date and time of visit
- Referring website information
- Cookies and tracking data
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver orders.
- To provide customer support.
- To send order confirmations and shipping updates.
- To improve our products, website, and services.
- To communicate promotional offers and new arrivals.
- To prevent fraud and unauthorized transactions.
- To comply with legal obligations.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember customer preferences.
- Improve website performance.
- Analyze traffic and customer behavior.
- Deliver relevant advertisements through platforms such as Meta and Google.
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
4. Sharing of Information
We do not sell or rent customer information to third parties.
We may share your information with:
- Payment gateway providers.
- Shipping and logistics partners.
- Website hosting and technology service providers.
- Marketing and analytics platforms.
- Government authorities or law enforcement agencies when required by applicable laws.
5. Third-Party Services
Our website may use services provided by third parties including:
- Shopify
- Razorpay
- PayU
- Google Analytics
- Meta Platforms
- WhatsApp Business
These third-party providers have their own privacy policies and data practices. We encourage you to review their policies before using their services.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Although we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission over the internet is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders.
- Maintain business records.
- Resolve disputes.
- Comply with legal and tax obligations.
8. Marketing Communications
By providing your contact details, you may receive:
- Promotional emails
- WhatsApp messages
- SMS notifications
- Product updates
- Special offers
You may opt out of these communications at any time by contacting us or using the unsubscribe option available in such communications.
9. Your Rights
Subject to applicable laws, customers may have the right to:
- Access their personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permissible.
- Withdraw consent for marketing communications.
- Raise concerns regarding the use of their data.
To exercise these rights, please contact us using the details provided below.
10. Children's Privacy
Our website is not intended for children under the age of 18 years. We do not knowingly collect personal information from minors.
11. External Links
Our website may contain links to third-party websites. Dawn Footwear is not responsible for the privacy practices or content of those external websites.
12. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. Continued use of the website after any changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, you may contact us at:
Dawn Footwear
Registered Office Address:
Old No. 45, New No. 87,
Pondy Bazaar, T. Nagar,
Chennai – 600017, Tamil Nadu, India.
Phone: +91 73055 58974
Website: www.thedawnfootwear.com
Email: dawnfootwearonline1983@gmail.com
Free Shipping
Free Shipping for orders over $99
Money Guarantee
Within 30 days for an exchange
Online Support
24 hours a day, 7 days a week
Flexible Payment
Pay with Multiple Credit Cards
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice.
Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website.
By placing an order, you represent that the products ordered will be used only in a lawful manner.