Terms & Conditions

By using this website, you represent that:

• Age: You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
• Legal Capacity: You are legally capable of entering into binding contracts under applicable laws.
• Accuracy: The information provided by you is true, accurate, and complete.

• Requirement: You may be required to create an account to access certain features.
• Confidentiality: You are responsible for maintaining the confidentiality of your account credentials.
• Responsibility: You are solely responsible for all activities that occur under your account.
• Termination: Dawn Footwear reserves the right to suspend or terminate accounts suspected of fraudulent or unlawful activity.

• Availability: All products displayed on the website are subject to availability.
• Images: Product images are for illustrative purposes only. Actual colors may vary slightly due to screen settings and lighting conditions.
• Modifications: We reserve the right to discontinue or modify any product without prior notice.
• Changes: Product descriptions, specifications, and prices are subject to change without notice.

• Currency: All prices displayed on the website are in Indian Rupees (INR).
• Tax Inclusion: Prices are inclusive of applicable taxes unless otherwise specified.
• Errors: Despite our best efforts, pricing errors may occur. In such cases, we reserve the right to cancel orders placed at incorrect prices and refund or credit the amount paid.

Note: Placing an order does not guarantee acceptance.

Dawn Footwear reserves the right to refuse or cancel any order for any reason, including:

• Stock: Product unavailability.
• Errors: Errors in pricing or product information.
• Fraud: Suspicion of fraudulent activity.
• Resale: Multiple orders placed for resale purposes.
• Information: Incomplete or incorrect customer information.

• Timelines: Delivery timelines provided on the website are estimates and may vary depending on location and courier services.
• Delays: Delays caused by weather conditions, strikes, natural disasters, governmental restrictions, or other unforeseen circumstances are beyond our control.
• Risk Transfer: Ownership and risk of loss pass to the customer upon delivery of the product.

• Window: Orders may be cancelled only before dispatch.
• Post-Dispatch: Once shipped, orders cannot be cancelled.
• Refunds: Approved cancellations of prepaid orders will be credited to the customer's website wallet or processed as per our cancellation policy.

All returns, exchanges, and store credits shall be governed by our Return and Refund Policy available on the website.

You agree:

• Misuse: Not to misuse the website.
• Security: Not to interfere with website security.
• Malware: Not to upload viruses or malicious code.
• Fraud: Not to engage in fraudulent activities.
• Content: Not to copy or reproduce website content without authorization.
• Automation: Not to use automated systems, bots, or scraping tools without permission.

We strive to provide accurate information; however, we do not guarantee that:

• Descriptions: Product descriptions are error-free.
• Uptime: The website will always be uninterrupted or free from technical issues.
• Colors: Colors and images displayed on devices perfectly represent the actual product.

• Validity: Promotional offers are valid only for the specified period.
• Stacking: Coupon codes cannot be combined unless expressly permitted.
• Changes: Dawn Footwear reserves the right to withdraw, modify, or cancel offers without prior notice.
• Abuse: Orders suspected of abuse or misuse of promotional offers may be cancelled.

• Non-transferable: Store credit issued to customers is non-transferable and cannot be redeemed for cash.
• Usage: Wallet balances may only be used for purchases on www.thedawnfootwear.com.
• Modifications: Dawn Footwear reserves the right to modify or discontinue wallet features at any time.

To the maximum extent permitted by law, Dawn Footwear shall not be liable for:

• Consequential: Indirect or consequential damages.
• Business Loss: Loss of profits, revenue, or business opportunities.
• Logistics: Delays in delivery caused by third-party logistics providers.
• Technical: Technical interruptions or website downtime.

Dawn Footwear shall not be held responsible for any delay or failure in performance arising from circumstances beyond our reasonable control, including: